bso99 believes that gaming should always be entertainment — enjoyable, exciting, and within limits that keep it that way. Here's everything you need to play smart on bso99.
Six player-protection tools built directly into every bso99 account — no support ticket required
Set daily, weekly, or monthly deposit caps on your bso99 account. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period — decreasing takes effect instantly.
Cap how much you can lose on bso99 in a given period. When your net loss reaches the limit you've set, bso99 automatically suspends further wagering until the period resets. Your balance is protected.
Set a maximum session length for your bso99 gaming. When your session time expires, bso99 will notify you and log you out automatically. Staying aware of how long you've been playing is one of the most effective responsible gaming habits.
Enable periodic on-screen pop-ups that show your current session duration and net gaming activity. Reality checks are a gentle but effective reminder to pause, assess, and decide whether to continue playing.
Take a short break from bso99 for 24 hours, 48 hours, or up to 30 days. During a cool-off, your bso99 account is temporarily restricted from wagering. You can still withdraw your remaining balance during this period.
Immediately suspend your bso99 account for 30 days, 90 days, 180 days, or permanently. Self-exclusion takes effect instantly — once activated, your bso99 account cannot be reactivated for the chosen duration, no exceptions.
Age Restriction
Under PAGCOR regulations, online casino gambling in the Philippines is restricted to individuals who are 21 years of age or older. bso99 enforces this requirement rigorously — not just at registration, but through ongoing Know Your Customer (KYC) verification that may be triggered at any point during your bso99 account lifecycle.
When bso99 requests age verification, you will be asked to submit a valid Philippine government-issued ID — such as a passport, UMID, SSS card, or driver's licence — that clearly shows your date of birth. Accounts where age cannot be verified, or where there is reason to believe the account holder is under 21, are immediately suspended and all balances frozen pending investigation.
If you are a parent or guardian and believe your child has accessed bso99, please contact us immediately at [email protected]. bso99 takes underage gambling seriously and will act promptly on any credible report.
It is a criminal offence in the Philippines to assist a minor in accessing gambling services. bso99 cooperates fully with PAGCOR and law enforcement on all underage gambling investigations.
Know the Signs
Understanding the difference is the first step. Healthy bso99 play looks like this:
These patterns may signal a problem — take them seriously:
Self-exclusion takes less than two minutes and is effective immediately
Visit bso99 and sign in to your player account using your registered credentials. Self-exclusion must be activated from within your account — it cannot be applied to an account you are not logged into.
From your bso99 account dashboard, select "Account Settings" and then "Responsible Gaming". All player protection tools — including deposit limits, loss limits, cool-off, and self-exclusion — are available from this section.
Select "Self-Exclusion" and choose your preferred duration: 30 days, 90 days, 180 days, or permanent. Read the confirmation information carefully — self-exclusion cannot be reversed before the chosen period expires.
Confirm your selection. Your bso99 account will be immediately restricted from all wagering activities. bso99 will send a confirmation to your registered email or mobile number. You may still request withdrawal of your remaining balance.
If you are unable to self-exclude through your account settings, contact bso99 support at [email protected] and a team member will activate self-exclusion on your behalf immediately. bso99 treats all responsible gaming requests as priority cases.
Answer honestly — this is for your own awareness, not recorded by bso99
Question 1 of 4 — Have you ever spent more money on bso99 or any casino than you originally planned to in a single session?
bso99's responsible gaming commitment is backed by PAGCOR regulatory requirements
As a PAGCOR-regulated platform, bso99 is required to maintain and actively promote responsible gaming measures that meet the standards set by the Philippine Amusement and Gaming Corporation. PAGCOR's responsible gaming framework is one of the most comprehensive in Southeast Asia, and bso99's player protection tools are designed to meet and exceed those requirements.
PAGCOR maintains its own responsible gaming resources and support channels for Filipino players who may be experiencing gambling-related difficulties. If you feel that your gaming activity is no longer within your control, we strongly encourage you to reach out to PAGCOR directly, in addition to using bso99's in-platform self-exclusion tools.
bso99 also supports Filipino players who choose to register on PAGCOR's voluntary exclusion list. If you have registered with PAGCOR's exclusion program, please contact bso99 support to ensure your exclusion is applied to your bso99 account simultaneously. bso99 does not knowingly permit PAGCOR-excluded players to maintain active wagering accounts.
Millions of Filipinos enjoy online gaming responsibly. If gambling has stopped being fun and has started causing stress, relationship problems, or financial hardship — that's the moment to act. Using bso99's self-exclusion takes two minutes. Don't wait for the problem to get bigger. You can contact our support team at [email protected] any time, 24/7.
Play Smart, Play Safe
Set your deposit limits, enable reality checks, and play bso99 the way it's meant to be enjoyed — as entertainment. PAGCOR-regulated. 21+ only.